Features

Built for real customer support

Every feature is designed to help your customers get accurate answers fast — and to keep your team in control.

Speaks your customers' language
Detects each visitor's language automatically and replies naturally — even when your content is written in another language.
Trained on your knowledge
Import your website, sitemap, PDFs, Word documents, FAQs and notes. Re-crawl any time to stay up to date.
Grounded, honest answers
Answers only from your content. It never invents prices or policies, and says so when it doesn't know.
A widget that looks like you
Colors, logo, avatar, fonts and position. Preview every change live before you publish.
Human takeover
Your team can step into any conversation, add internal notes and resolve tickets from one inbox.
Analytics from real data
Conversations, resolution rate, unanswered questions, languages, latency and AI cost — all measured, never estimated.
Security by design
Domain allowlists, rate limiting, tenant isolation and server-side checks on every request.
Install anywhere
One script tag for HTML, WordPress, Shopify, Wix, Webflow and Next.js.

See it answer in any language

Pick a question. The assistant replies in the visitor's language, using only the business's own knowledge.

Interactive demo — scripted example for a fictional store

Nova

Online

Hi! I'm Nova, the assistant for Lumen Home. How can I help?

Choose a sample question above

Languages

The assistant detects the visitor's language and keeps the whole conversation in it. Your dashboard is available in English, French and Arabic.

Dashboard languages

Create your assistant for free. It takes just a few minutes.